Refund Policy for NauRaat
Effective Date: [22-08-2024]
At NauRaat (https://nauraat.com/), we aim to provide a seamless experience for our customers. Please review our refund policy below to understand our terms regarding cancellations and refunds.
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1. Eligibility for Refunds
Refund requests must be submitted at least 6 hours before the event starts to be eligible.
Refund requests made less than 6 hours before the event will not be accepted.
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2. Refund Process
Once a refund request is approved, the refund will be initiated within 48 hours.
Refunds will be processed through the original payment method and may take 5-7 business days to reflect in your account, depending on your bank or payment provider.
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3. Non-Refundable Conditions
No refunds will be provided for partially used or fully used passes.
Refunds are not available for any missed events or delays caused by customer-related issues.
Promotional or discounted passes are non-refundable.
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4. How to Request a Refund
To request a refund, please contact us with the following details:Full Name
Order Number
Reason for Refund
Proof of Purchase
Contact Information:Phone: +91 97377 70720
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5. Changes to This Refund Policy
We reserve the right to update or modify this refund policy at any time. Changes will be posted on this page with a revised effective date.